Report a Claim

Making a Commercial Property Claim

No matter how hard you try, the unexpected sometimes finds a way to unintentionally surface. That’s why you choose Chubb. As the largest Property and Casualty insurance company in the world, we offer our policyholders a level of resources and expertise unmatched in the industry. Our dedicated team of professionals truly understands your needs and our coverage. Regardless of the type of loss you have experienced, our team will have it processed and progressed as quickly as possible.

Report Your Claim

If you are a Chubb policyholder and wish to notify a Commercial Property claim, email us at aus.propertyclaims@chubb.com.

Please include the following information with any claim notification:

  • Policyholder's name
  • Policy number
  • Date of incident
  • Brief description of incident
  • Full contact details of the person to whom enquiries relating to the claim should be directed
  • EFT details
  • Supporting claim documentation such as invoices, photographs or receipts if available

Alternatively please feel free to use the attached claim form: Property Claim Form

All claims are subject to the terms, conditions and exclusions of the relevant product disclosure statement and/or policy. Please read this information carefully before making a claim and/or contact your broker or us for more information.