For your convenience, Chubb has developed an easy-to-use Claim Centre as a self-service claims platform. If you’ve purchased insurance from our partners or e-commerce websites, this is the quickest and most efficient way to lodge your claim with us.
Alternatively, to make a claim for yourself or your family, you can make your claim by following these steps:
GPO Box 4065
Sydney NSW 2001
Fax: 02 9231 3697
General Claim Forms
Masterpiece Claims Forms
For Masterpiece claims, please email firstname.lastname@example.org
For Masterpiece Signature claims, please email email@example.com
Emergency after hours claims service for Masterpiece: 1800 726 226.
AMEX Claim Forms
Please complete the Financial Hardship Application Form to notify us of a hardship situation.