Chubb wins NIBA awards

Australian brokers rate Chubb number one

NIBA Award Image

Chubb has won three awards at the National Insurance Brokers Association (NIBA) 2018 Convention. The Chubb team is humbled by this recognition from the insurance broker community.

The awards included the highly prestigious ‘General Insurer of the Year’ along with ‘Best Broker Experience’ and ‘Most Trusted Brand’ for 2018. 

These awards were informed by Australia's largest annual survey of insurance brokers. More than 800 brokers participated, rating insurers’ products and services in a range of categories.

Image (top) L-R: Jarrod Hill, Country President - A&NZ; Tim Wedlock, NIBA President; James Flaskett, Head of Claims - A&NZ; Jason Hawksworth, Head of Independent Broker Unit.

General Insurer of the Year

“Our industry fulfills a critical role in society. We provide advice on risk, the mitigation of risk and also transfer of risk via insurance. This enables businesses and individuals to focus on shaping their future and achieving their goals and ambitions. Insurance brokers are central to this,” said Jarrod Hill, Chubb Country President, Australia & New Zealand.

“Chubb is proud to have been acknowledged by brokers as General Insurer of the Year. It provides a clear indication that we are applying the right level of craftsmanship and dedication to assisting brokers in serving customers.”

“I’d like to thank NIBA and its member brokers for the recognition. We’ll celebrate all three awards with the entire Australian team and then continue to focus on further developing our product, claims and service capabilities,” he said.

Most Trusted Insurance Brand

The moment that both brokers and insurers get a chance to shine is when customers file a claim. This is genuinely a moment of truth when trust, respect and even loyalty may be earned.

James Flaskett, Head of Claims, Australia & New Zealand said: “We are constantly working on our claims experience, striving for service excellence and looking for ways to pay. Each new claim is an opportunity to showcase our craftsmanship.”

“Insurance brokers know us better than any other stakeholder, so getting their vote as most trusted insurance brand, means a lot to the Chubb team and I,” he said.

Best Broker Experience

At Chubb the broker experience is a combination of strong relationships, crafted insurance solutions and dedicated team members.

Jason Hawksworth, Head of Chubb’s Independent Broker Unit said: “For Chubb to be chosen as offering the Best Broker Experience is a huge honour.”

“We really appreciate this accolade from Australia’s insurance brokers and we are inspired to continue to build on the close partnerships we enjoy.”

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