Claims Service

Our Knowledge

We offer an efficient claims management service in 195 countries. Claims are handled by our employees or by long-term cooperation partners.

Would you like to notify us of an accident or event of damage in the travel insurance area?

Submit a new claim conveniently, quickly and around the clock online - in German or English

Online Claims Portal: www.chubbclaims.com

  • After the claim submission you will receive an E-Mail with your individual claims number, your token number and the contact details of your personal contact person.
  • Using the token number, the online claims portal shows the processing status of your claim at any time.

Contact

Chubb European Group SE
Direktion für Österreich
Kärntner Ring 5-7
1010 Wien
O +43 1 317 16 19
claims.service@chubb.com

Notifiying a Claim

To permit us to process your claim quickly, we would like to require the following information:

  • Client's first name, surname and contact details
  • Brief description of the occurrence
  • Policy number
Treating Customers Fairly

Your satisfaction is very important to us! Just give us a chance to show you everything we do to meet your expectations.

 

  • Treating Customers Fairly
Questions?