As part of the Group, Chubb has more than 70 claims experts in Germany, with its claims department at its headquarters in Frankfurt and in Düsseldorf. The team, equipped with local claims expertise, has a combined claims expertise of over 400 years in the international arena. Last year, the staff of the claims department in Germany handled more than 17,000 claims across borders.
Our in-house network offers competent claims handling in 195 countries. Claims are handled by the local offices or, as a rule, by long-standing local cooperation partners. In the case of multinational programmes, the corresponding claims are settled locally. In the case of programmes written in Germany, the German claims department is responsible for control.
The guarantee of a globally uniform claims service is provided by the company: