If you're covered for a loss, we pay it...quickly.

You may have heard that some insurance companies try to limit or deny claims rather than pay them. Not Chubb. Our philosophy dictates that we treat every customer fairly and with the utmost respect.

But don't take our word for it. When Forbes magazine recognized Chubb as the provider of the best insurance in the U.S., they cited our approach to claims as a key reason why Chubb stands out in the insurance industry.

Our no-quibble claims philosophy allows Chubb to provide service that you expect. We offer:

• Quick response. We strive to respond to your claim in 24 hours or less, either by phone or in person. We'll be there to assess the loss and get the claim handling process underway for you. We also listen to your concerns and will do what we can to help prevent further damage if possible. Our quick response applies even in large-scale disasters such as hurricanes.
• Quick payment. For covered losses, our goal is to agree on a fair and equitable settlement amount as quickly as possible. Once a settlement is reached, we typically issue you a check within 48 hours.

For third-party liability claims made against you, Chubb will evaluate the claim expeditiously. If you are indeed liable, we will work to settle the matter equitably and professionally. If you're not at fault, we will help defend you as necessary.

For more information about Chubb's personal insurance, view our coverage options or contact a Chubb agent or broker.