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Crime & fidelity guarantee claims examples
Chubb Specialty Insurance
Companies around the world lose enormous amounts of money each year as a result of fraud and other crime. Just look at some
of these examples that we have seen at Chubb.
Stock theft by long-standing employee
The employee of a specialised UK manufacturer had been working for this company for almost 30 years and was considered a highly
trusted employee. He did not start perpetrating his fraud until the last six months of his employment. He had a senior position
and was responsible for ordering all stock within a required budget. The type of stock ordered, however, was not monitored
by his managers. The employee stole £70,000 of stock over a six month period.
Employee hides fraud behind specialised knowledge
A systems manager was working for a manufacturing company for 14 years and stole property worth £150,000 during the last 7
years of his employment. The employee was responsible for ordering all IT equipment required for use by the company. The employers
were impressed by the employee’s expertise and trusted him with the entire IT budget, without ensuring adequate controls were
in place to record the type and amount of products ordered and whether they were accounted for on the premises. A colleague
had become suspicious of the employee’s activities, but it was not until a company Christmas party that this was disclosed
to senior management! Otherwise, the loss could have continued undetected for many years to come.
Slow-burn fraud by finance director
A building manufacturer in Ireland discovered their finance director had stolen €215,000 after a client contacted them querying
an overdue payment that the insured owed. Although the insured’s accounts had shown the money had been paid, an inquiry by
the board discovered monies had in fact been transferred to fraudulent bank accounts, controlled by the finance director and
family members. The FD had manipulated refunds and payment procedures and had personally written and signed computer-produced
company cheques each month for small amounts to avoid suspicion. Unfortunately, he was able to get away with this for 9 years
before being caught out.
Internal gang uses stolen passwords to manipulate sales system
A retail computer company made a claim for £112,000 after it discovered three of its employees, in collusion with a third
party, had stolen 40 computers through sales at four regional department stores. By using other colleagues’ passwords to access
the orders and sales system, the employees were able to raise fraudulent orders and issue fictional invoices. Delivery of
the insured’s property was made to third parties without payment for 8 months. It was not until a fraudulent delivery was
returned to the insured’s premises that the fraud was discovered.