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Claims Services

We understand that when you buy insurance you are really buying peace of mind.

Since we wrote our first insurance policy in 1882, Chubb’s philosophy in dealing with every claim has been to treat each customer the way we would like to be treated if we had suffered the same loss - with integrity, empathy, promptness, expertise and fairness.

Our aim is to provide help and assistance when claims arise and we can pay covered claims with complete confidence as we conduct our business within prudent financial guidelines. Our ability to pay to, or on behalf of our policyholders, receives the highest ratings for financial strength by Moody’s, Standard & Poor’s and A.M. Best.

As an insurance company we expect to receive claims! With Chubb you can be assured your loss will be treated with the utmost professionalism by highly trained staff each step of the process.

Our claims credentials

Chubb claims credentials - from our brokers to our customers

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