Chubb Assistance is our 24 hour emergency helpline and mobile app that provides your employees with medical and travel support.
Medical services include:
Emergency medical advice A highly qualified team of medical consultants and nursing staff are on hand 24 hours a day to provide expert medical assistance.
The multi-lingual specialists can advise on a wide range of medical conditions.
Medical referral Chubb Assistance has contact details for local hospitals and medical practitioners all over the world.
Repatriation If medically necessary we provide repatriation by the most medically appropriate means be it by land or air. A fully qualified
medical escort will accompany the patient if needed.
Emergency medical supplies If essential medicine or medical equipment is not available locally, we will locate some and forward it on to you.
Travel services include:
Travel advice Before and during a journey your employees have access to a wealth of travel advice including visa requirements, local key
contact, security information and tips on the local culture. All Chubb policyholders have access to www.chubbassistance.com, please use your policy number as a password.
Lost luggage and documents If luggage or important documents, such as credit cards are lost or stolen on a journey we will assist in locating and replacing
Emergency money We can replace up to £2,000 of money that may have been lost, stolen or damaged whilst travelling.
Emergency travel We will coordinate travel and accommodation needs for friends and family of an injured person so that they can join them as
soon as possible.