1. Download the claim form
2. Print it out and fill in the claim form
3. Enclose completed claim form, travel voucher and air ticket and documents required as mentioned below and send to:

Federal Insurance Company
Dragonair Holidays Travel Insurance Claims
24/F, Harcourt House
39 Gloucester Road
Wanchai, Hong Kong

　

Nature of Benefit Claimed	Documents Required (Further documents may be required as it deems necessary)
Personal Accident	Death certificate Medical report/post-mortem report Police report
Medical Expenses	Original medical receipts Diagnosis/nature of injury duly certified by the attending physician
Compassionate Visit and/or Child Guard	Medical report Proof of relationship, such as birth certificate Official receipts of travelling and/or accommodation expenses incurred
Baggage and Personal Effects	Police report Purchase receipts for lost items Quotation of repairing of damaged items Complete Part C of this claim form Official receipts for expenses incurred, such as replacement cost of passport or ticket
Emergency Purchase	Written report from common carrier management indicating reason and the duration for baggage delay, misdirection or misplacement
Loss of Deposits / Cancellation and Curtailment Expenses	Medical report by attending physician indicating reason of unfit to travel, or relevant death certificate Official receipts of travelling and/or accommodation expenses incurred Written confirmation of refunded deposit from Dragonair
Flight Delay	Written report from common carrier management indicating reason and the duration of such delay
Missed Departure	Details of incident Police report Official receipts for additional travelling expenses incurred
Personal Liability	Details of accident Police report Other documents relating to this accident, if any

港 龍 假 期 旅 遊 保 險

1. 下載賠償申請表格
2. 列印及填妥賠償申請表
3. 連同港龍假期旅遊証票據、機票存根及下列所需文件一併寄回:

聯邦保險公司
港龍假期旅遊保險賠償部
香港灣仔告士打道39號夏愨大廈24樓