Internet Privacy Policy

Effective January, 2004

Our Use of Personal and Non-Personal Information
Our Use "Cookies"
Internet Communication
Consent

Chubb Insurance Company of Europe SA ("Chubb") respects the privacy of our website visitors. Chubb uses information you provide to better serve your insurance needs. Chubb recognises that this information is about you and will respect this.  The following statements spell out Chubb's privacy policy in more detail. The policy applies to http://www.chubb.com/ international/germany/ (the "Chubb website").

Our Use of Personal and Non-Personal Information

Chubb collects two kinds of information about visitors to the Chubb website, personal and non-personal information. Personal information is data from which an individual can be identified, as detailed below. Non-personal information is information from which you cannot be identified, but which may be confidential, as detailed below. Visitors are not required to register to access the public pages of Chubb's site. This means that visitors can use parts of the Chubb website without giving personal information.

Personal Information

Personal information that can identify a visitor, such as name, address or policy information, is collected only when voluntarily offered by you and for the purpose of responding to your enquiry or to provide you with our insurance services. Personal data may also be used for management information, research and to analyse Chubb’s product interest.

Your personal information may be disclosed to agents or brokers in other countries in Europe. Your personal information may also be disclosed to other companies in the Chubb Group of Insurance Companies based in countries outside Europe, including the US for research and management purposes. Levels of data protection may vary in countries outside Europe. However, Chubb will make reasonable efforts to keep your personal information secure at all times. Please note Chubb does not seek personal information from children and the Chubb website is not intended to be used by children.

Non-Personal Information

Non-personal information is collected in order to track the total number of guests visiting the Chubb website and to guide our efforts to improve the Chubb website. The non-personal information we monitor includes the browser type and operating system being used by our visitors; areas of the sites visited; date and time of access; host or service-provider information, and identification of the referring site. This information is used exclusively for our internal purposes and is not disclosed to any non-affiliated third parties except our agents and brokers.

Chubb may contact you (including by email) to provide you with information about new products and services of Chubb and other carefully selected third parties. You can at any time ask Chubb to stop sending you promotional materials by contacting us by using the "contact us" facility on this website.

Our Use of "Cookies"

Chubb may place an electronic "cookie" in the browser files of a guest's computer. Cookies are pieces of information that a website transfers to an individual's computer hard drive for record-keeping purposes. Cookies themselves do not enable us to access and collect any personal information about our visitors; however, they do allow Chubb to analyse guests' use of the Chubb website. This analysis helps us better understand which areas of our sites are most useful and popular so we can plan improvements and updates accordingly. Chubb does not use cookies to retrieve information from a visitor's computer that was not originally sent in a cookie. Most web browsers automatically accept cookies but you can reject cookies if you wish. If you do not wish us to use cookies when you visit the Chubb website, you can set your browser to reject cookies in the future.

In order to delete cookies, please follow the attached instructions.

Internet Communication

The privacy of communication over the Internet cannot be guaranteed, because the Internet is not a secure medium. Chubb does not assume any responsibility for any harm, loss or damage you may experience or incur by the sending of personal or confidential information over the Internet by or to Chubb.

Consent

By using this site, you signify your consent to our using your personal and non-personal data in the manner set out in this Internet Privacy Policy. If you do not agree to this policy, please do not use this site.

We reserve the right, at our discretion, to update, change, modify, add or remove portions of this policy from time to time. If there are material changes to this policy in the future, information concerning any such change will be posted on this webpage and by using the site you will be deemed to accept them. Please check this policy from time to time for changes so that you know what information we collect, how we use it and when we disclose it.

You have the right to ask for a copy of the personal information we hold about you under the applicable Data Protection laws.  To obtain a copy, please write to us at the following address: Grafenberger Allee 295, 40237, Düsseldorf, Germany and enclose a cheque of €15.00 made payable to Chubb Insurance Company of Europe S.A. to cover initial administrative fees.

Further Information

If you have any queries in relation to Chubb’s privacy policy, please use the “contact us” facility on this website.