Contact Us




Chubb’s products are exclusively available through independent insurance brokers. If you have any questions about your policy, want to make a change, or need to update your personal information, your best source is your insurance broker. To find a broker in your area, please click here.

How to report a claim

Please contact your insurance broker or contact Chubb’s Claims Service directly. 


Worldwide Claims Service Toll Free Number: (800) 532-4822

General inquiries

For general inquiries about Chubb, you can contact us at one of our four branch offices:


Toronto (Head Office)
199 Bay Street, Suite 2500
P.O.Box 139
Commerce Court Postal Station
Toronto, Ontario
M5L 1E2
Phone:  (416) 863-0550
Fax:      (416) 863-5010
1250 Rene-Levesque West
27th Floor
Montreal, Quebec
H3B 4W8
Phone:  (514) 938-4000
Fax:      (514) 938-2288
250 Howe Street
Suite 910
Vancouver, BC
V6C 3R8
Phone:  (604) 685-2113
Fax:      (604) 685-3811
Suite 2400
330-5th Avenue S.W.
Calgary, Alberta
T2P 0L4
Phone:  (403) 261-3881
Fax:      (403) 269-2907


Chubb remains committed to ensuring a superior level of satisfaction for all of our customers. However, should you have any reason to believe that we have fallen short in our service, we would be happy to hear from you and address your concerns. Please click here and follow the steps for How to Resolve a Complaint.