Chubb Provides Alternative Contact Information for Policyholders Unable to Reach Their Agent
WARREN, NJ, September 2, 2005 -- Several Chubb-appointed independent agents and brokers in the areas affected by Hurricane
Katrina are unable to provide their clients with insurance-related services.
In the event that Chubb's personal insurance policyholders are unable to contact their agents or brokers, they may call the
Chubb Customer Center at 1-800-777-2131. The center’s licensed insurance agents can assist them with claims, policy changes
and questions until the agents and brokers can resume their regular business operations. The center's operating hours are
8 a.m. to 8 p.m. Monday through Friday and 10 a.m. to 2 p.m. on Saturday (Eastern Time).
During the same hours Central Time, commercial policyholders who cannot contact their agents or brokers may call Chubb’s Houston
office at 1-800-766-6395 or 1-713-297-4600. Our Houston staff can assist with policyholder services and questions.
All personal and commercial insurance claims also can be reported anytime via telephone to 1-800-CLAIMS-0 (1-800-252-4670)
or on the Internet at www.chubb.com.
The member insurers of the Chubb Group of Insurance Companies form a multi-billion dollar organization providing property
and casualty insurance for personal and commercial customers worldwide through 8,000 independent agents and brokers. Chubb’s
global network includes branches and affiliates in North America, Europe, Latin America, Asia and Australia.
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