The Chubb Customer Center (CCC)

We're not just another Carrier Service Center!

The Chubb Customer Center, a division of Federal Insurance Company, operates as a full-service agency on behalf of fully appointed Chubb Personal Lines agents and brokers across the country. We act as an extension of your office, providing your Chubb customers with prompt, courteous, and professional service to help meet their personal insurance needs.

Key Information

We provide a new level of service to your agency and your clients, which helps to differentiate us from other carrier service centers. Our Key Objectives are: Saving You Time and Money, Servicing Your Customers, and Helping to Grow Your Business.

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Benefits and Services

Extended business hours, quoting and policy issuance, sales and service support are just a few of the Benefits and Services we provide.

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How to Enroll

Enrolling in the Chubb Customer Center is as easy as 1, 2 , 3. Enroll today!

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Contact Us

Direct access to our team is at your fingertips! Dial our toll-free number to receive assistance with new business quotes, policy issuance and more.

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Claims

Because losses can be devastating, we make reporting a claim easier. Customers have a choice, they can use our online claim reporting application located on www.chubb.com. Or they can contact Chubb Claims direct anytime, anywhere at:1-800-Claims-0.

Report a Claim

Chubb makes every effort to respond to a reported claim within 24 hours and strives to issue payment within 48 hours of settlement.

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