Key InformationAbout the Chubb Customer Center
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About the Chubb Customer Center

Are you looking for a cost-effective solution to managing your agency growth, retention, and staffing expenses?  Partnering with the Chubb Customer Center (CCC) can help fully-appointed U.S. personal lines agents and brokers expand their customer base, increase commission revenue, and reduce the time and money spent on administrative activities.

The Chubb Customer Center (CCC) has been providing exemplary service to Chubb customers since 1993.  The team of 35 insurance professionals, including 27 licensed insurance agents, can handle any policy, coverage, billing or service issue for Chubb customers across the United States.  Our consultative approach to service ensures we function efficiently as an extension of your office, providing your customers with prompt, courteous and professional service. The Chubb Customer Center (CCC) upholds the standard of service that has helped Chubb maintain a consistently high rating for quality of service year after year. As a premier global insurer of fine homes and possessions, Chubb is world-renowned for service excellence.  That is why we are proud to introduce you to the Chubb Customer Center (CCC), extending Chubb's gold standard of service to your personal insurance customers.

The Chubb Customer Center (CCC)  has the ability to provide real-time third party interpreter services for over 170 languages, any time during our office hours (Monday-Friday 8:00 am – 8:00 pm EST), including Saturdays (10:00 am-2:00 pm EST).

With the Chubb Customer Center (CCC), you have the flexibility to hand-pick the clients you enroll, or utilize us for new business programs.  Clients can be enrolled, or removed, from the Chubb Customer Center (CCC) at any time by e-mail or phone call.