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Multinational Claims

This service should be used to report or inquire about losses which occur outside of the country in which the parent company is domiciled.  After you complete the notification form, it is electronically sent to the appropriate multinational claim professional for attention.

To report a loss now, please select one of the following:

To request status on a previously reported claim, select Status Request now.

Alternatively, you may call or fax the Chubb Multinational Claim Unit (MCU), a unit for administering to property and casualty claims.

When phoning or faxing claims, please provide as much detail as is available.  This should include, but not be limited to:

  1. Insured's Name
  2. Contact Name
  3. Chubb Policy #
  4. Date of loss
  5. Location of loss
  6. Cause of loss
  7. Your Policy or Reference #
  8. Initial steps taken to mitigate the loss
  9. Estimated amount of loss

For country-specific phone and fax calling instructions, please select Dialing Instructions.

If you have any questions regarding international claims or would like to provide us feedback, please contact us at