Getting Started With @chubb

How do I get my agency started using @chubb?

Before using @chubb, your agency will need to be set up to use the Chubb online enrollment system.

What is the enrollment system?

The Chubb online enrollment system provides a fast and easy way for agency employees to obtain User ID’s for Chubb’s secure Internet platform, referred to as "@chubb".  Each agency will designate an Agency Administrator with the authority to request new user ID’s, revoke existing user ID’s and perform other user ID maintenance functions.

How does the enrollment process work?

When the Agency Administrator requests a user ID via this system, a message is sent to the local Chubb branch office, where the Marketing or Branch Assistant will obtain the necessary approval.  New user ID’s are confirmed via a return e-mail to the Agency Administrator. The new user receives a separate e-mail containing the password required for system access.

The Agency Administrator also has the authority to immediately revoke user ID’s in certain situations, such as when an individual leaves the agency’s employ. This is an important aspect of the Agency Administrator’s responsibility.

How to obtain an Agency Administrator?

The agency principal completes the attached application and sends it to the marketing assistant at the local Chubb branch to process.

Download the form to request an Agency Administrator

PDFs require the free Adobe Acrobat Reader. Get it here.

What does the @chubb platform allow agency employees to access?

Chubb’s @chubb platform allows access to the following tools:

Everyone has access to:

     - Chubb NewsAgency

     - Agency Claims CheckView

     - Agency ClaimView

Personal Lines Agents can also have access to one of the following:

1. Personal Lines Agent/CSR - Chubb Personal Lines Agent Portal

     -  My Alerts 

     - CPI Banner Ad

     - My Policies

     - Download Central

     - Masterpiece Manuals

     - Masterpiece Manager

2. Personal Lines Agent Leader - Chubb Personal Lines Agent Portal and Agency Reports

     - My Alerts

     - CPI Banner Ad

     - My Policies

     - Download Central

     - Masterpiece Manuals

     - Masterpiece Manager

     - CPI Monthly Commission Summary

Commercial Agents can have access to one of the following

1.  Commercial Agent role

     - Builder's Risk

     - Building Valuation System (Personal and Commercial)

     - Contractors' Equipment Express

     - Information and Technology E&O SMART Application

     - Commercial Lines Policy View

     - Direct Bill Info Center - Inquiry

     - Customarq Classic Property Policy Forms

     - Life Sciences Application

     - Life Sciences Policy Forms

2.  Commercial Agent Leader role

     - Building Valuation System (Personal and Commercial)

     - Building Valuation System Management

     - Builder's Risk

     - Contractors' Equipment Express

     - Information and Technology E&O SMART Application

     - Commercial Lines Policy View

     - Direct Bill Info Center - Inquiry

     - Direct Bill Info Center - Monthly Commission Statements

     - Customarq Classic Property Policy Forms

     - Life Sciences Application

     - Life Sciences Policy Forms

Agency Licensing Contacts can have access to

     - Producer Appointment Express

How to obtain an Agency Administrator?

The agency principal completes the attached application and sends it to the marketing assistant at the local Chubb branch to process.

Download the form to request an Agency Administrator

PDFs require the free Adobe Acrobat Reader. Get it here.

Brochure (.pdf, 176k) *

* PDFs require the free Adobe Acrobat Reader. Get it here. Click here to read guidelines for usage and important legal information.